Salesforce to buy Fin (AI customer service) for $3.6 billion
www.salesforce.com
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1 comments
pixel8
4 hours ago
“We’re thrilled to welcome Fin to Salesforce as we enable every company to become an agentic enterprise,” said Marc Benioff, Chair and CEO, Salesforce.
So the idea is to turn it into a white-label service bundled into your existing Salesforce contract, enabling you to layoff your entire customer service support staff. Neat!